FAQs

 

What types of products do you offer?

At gadgiti, we specialize in innovative 3-in-1 wireless charging solutions. Our product range includes fast charging stations and foldable chargers that are designed for seamless compatibility with both Apple and Samsung devices.

How do your charging solutions enhance convenience?

Our charging solutions are designed to simplify your tech life by reducing clutter and saving space. They are ideal for both home and travel use, ensuring that you can charge multiple devices efficiently and safely.

What is the estimated delivery time for orders?

We process orders within 1–3 business days. The estimated delivery time varies by location: USA/UK/Canada typically takes 5–12 business days, Europe takes 7–15 business days, Australia & NZ takes 7–12 business days, and the Rest of the World may take 10–20 business days.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will need the receipt or proof of purchase to initiate a return.

How can I track my order?

Once your order ships, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment. If you do not receive a tracking number after 3 days, please contact us for assistance.

What should I do if my order is delayed?

If your order is delayed beyond the estimated timeframe, please reach out to us. We will assist you in tracking your order and resolving any issues that may have arisen.

Can I exchange an item?

The fastest way to exchange an item is to return the original item and, once the return is accepted, make a separate purchase for the new item. Please refer to our return policy for more details on the process.

What if I receive a defective or incorrect item?

We recommend inspecting your order upon reception. If you find that the item is defective, damaged, or incorrect, please contact us immediately so we can evaluate the issue and provide a resolution.

Are there any items that cannot be returned?

Certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or items marked as non-returnable. Please contact us if you have questions about a specific item.